02 May 2021
There are five main types of KPIs: Business, Financial, Sales, Marketing and Project Management.
To figure out when and how to utilize KPIs, start by defining your core business objectives and follow these simple steps.
After objectives are clearly defined, a performance management plan needs to be implemented across the organization. The ability to look at real-time information about performance allows you to make informed goal-oriented decisions based on concrete data instead of just intuition.
The responsibility of a KPI is to isolate the connection between your company’s objective and its performance through a series of supported quantifiable measurements. Establish each of your marketing KPIs with your business objectives in mind.
Specific – is your objective specific?
Measurable – can you measure your progress?
Attainable – is your objective realistically attainable?
Relevant – what is the relevance to your company?
Timely – what is the time-frame for completion?
Marketing KPI: Increase conversions from organic search.
Goal: By 25% in the next 6 months.
How to measure: Google analytics, website traffic report and using your CRM lead sources.
How to improve: SEO strategy to rank high for highly target keywords that focus on lead-to-customer conversions.
Regularly tracking performance is essential to the maintenance and development of your marketing strategy. Determining your company’s strengths and weaknesses can be accomplished through implementing various KPIs. This helps you understand which strategies are vital in finalizing the connection between your KPIs and future ROI, making it easier to replicate success. Comparing KPI results gives you the opportunity to fine tune productivity, assess for improvement, update metrics, and learn best practices.